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Upwell Health Centre
Townley Close, Upwell, Wisbech, Cambridgeshire, PE14 9BT
Practice:          01945 773671

Pharmacy:       01945 774934
Fax:                  01945 773152

One flu clinic left on 28th October - book your appointment at reception now

 

The Patient Participation Group

  

Upwell Health Centre has an active patient participation group (PPG) which has been running successfully since 2002.

 

All registered patients of the Practice are welcome to attend the PPG meetings which are held at the practice usually on the first Thursday of every other month. See below for confirmed dates.

 

The PPG and the practice wish to ensure that all sections of the practice registered population is represented as much as possible within this group. There are representative members from all the local villages and these representatives help to communicate matters discussed in the meetings and any other relevant practice news to other patients.

 

The meetings are an opportunity for patients to ask questions, discuss matters relating to the healthcare service, help the practice develop services by providing their opinions, suggestions and experiences. The meetings are also an opportunity to hear from the Practice who strive to keep the group up to date with all that is happening in the world of General Practice. 

 

The key objective of the group is to facilitate a two-way conversation between the Practice team and all of the the registered patients. This is achieved at the bi-monthly meetings by way of discussions, presentations and updates from practice staff and other external healthcare professionals.

 

The PPG is not a forum for individual medical matters or complaints but a forum for general discussion, information sharing and service development ideas. If there is an individual matter to discuss then this should be discussed directly with the practice Quality Manager (Mr James Cowling) who can be contacted on 01945 773671. This will allow the practice to obtain the information first hand and respond to it fully, appropriately and to the patient directly.

 

If you would like to get involved or would just like know more about the patient group please don't hesitate contact the chairman, John Richardson (email jarsue159@btinternet.com) or ask speak to James or Steve at the Practice.

 

 

PPG online discussion forum

 

You can  join our online PPG discussion forum. The forum is very easy to use and a great way to discuss topics with other members, whenever is convenient for you.

 

To register simply enter your details here: http://www.myppg.co.uk/register 

 

This forum will give you the option to raise any thoughts, comments or concerns that you may have in conjunction with the practice. Please be aware that the PPG forum is not intended for clinical issues or complaints (please use normal procedures in this instance) but this should be a great way for patients’ voices to be heard, so please do post where you can.

 

 

Practice Participation Group Meeting Schedule 2016

 

The PPG meets every other month, usually on the second Thursday of the given month but please see the specific dates below as occasionally they fall on a Tuesday.

  • 8th September (Thu)
  • 3rd November (Thu)
  • 5th January (Thu)
  • 7th March (Tuesday) 

 

Recent Meeting Minutes

 

January 2017 PPG Meeting Minutes

 

March 2017 PPG Meeting Minutes

 

 

Practice Updates as presented at the PPG meetings

 

Patient Participation Group Management Committee Members 2015

 

Chairman:   John Richardson
Vice- Chair:   Yvonne Howard

Minute Secretary:  Helen Spriggs

Secretary:     Alison Smith

Treasurer:     Sue Cowling

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