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Upwell Health Centre
Townley Close, Upwell, Wisbech, Cambridgeshire, PE14 9BT
Practice:          01945 773671

Pharmacy:       01945 774934
Fax:                  01945 773152

Your Information

We ask you for information so that you can receive proper care. Unless you object, we will share your records with other healthcare professionals treating you. Your information may be shared within the healthcare team in order to provide your care.


Sometimes the law requires us to pass on information: for example, to notify a birth, or in relation to the prevention, detection or prosecution of very serious crimes (examples might include murder, manslaughter, child abuse, security of the state).


You have a right of access to your medical records.

Everyone working for the NHS has a legal duty to keep information about you confidential.

You may be receiving care from other people as well as the NHS. So that we can all work together for your benefit we may need to share some information about you. We only ever use or pass on information about you if people have a genuine need for it in your and everyone’s interests. Whenever we can we shall remove details that identify you.


Anyone who receives information from us is also under a legal duty to keep it confidential.

If you agree and you tell us, your relatives, friends and carers may be kept up to date with the progress of your treatment.


The main reasons for which your information may be needed are:

  • Providing your healthcare treatment.
  • Looking after the health of the general public.
  • Managing and planning the NHS. For example making sure that our services can meet patient needs in the future.
  • Preparing statistics on NHS performance and activity (where steps will be taken to ensure you cannot be identified).
  • Investigating complaints or legal claims.
  • Helping staff to review the care they provide to make sure it is of the highest standard.
  • Training and educating staff (but you can choose whether or not to be involved personally).
  • Research approved by the Local Research Ethics Committee. (If anything to do with the research would involve you personally, you will be contacted for your consent.)

If at any time you would like to know more about how we use your information you can speak to the person in charge of your care.

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