The SystmOnline appointment service has been suspended until further notice due to the latest coronavirus guidance from the NHS. We apologise for any inconvenience caused.

How to request an appointment

You can make an appointment in the following ways:

For appointment requests, online or over the phone, we will aim to get back to you within 2 hours. The reception desk is continuously staffed while the Health Centre is open.

In order to free up the telephone lines, please can we request that you telephone for test results and non-urgent enquiries in the afternoon. For test results, please use our online Test Results Request triage where possible.

Improved Access

We are one of 21 local GP surgeries working together to offer additional appointments to our patients. These appointments are available at our hubs in Terrington St John, King’s Lynn or Swaffham.

For more information, please visit our Improved Access Appointments page.


If you cannot attend an appointment for any reason, please inform us as soon as possible in order for us to give the slot to someone else.

Appointments can be cancelled using our Cancel an Appointment triage.