Clinics and Services

If you would like to request an appointment for any of our clinics and services, please visit our Consulting Room. Please visit our Health Review and Assessment Clinic if you have been advised by the surgery to complete a health review or assessment.

Treatment and clinic rooms

Our practice nursing team provides a wide range of services. These include cervical smears, dressings, immunisations, blood tests, and ear syringing.

We hold a phlebotomy clinic by appointment each morning for blood tests.

We request that all new patients have a health check with our nurses. They are trained to give advice on a wide range of health issues including weight problems, raised blood pressure and prevention of heart disease.

Each year we carry out a flu vaccination campaign. We recommend that all people suffering from heart disease, lung disease (including asthma), diabetes, kidney failure or those on drugs that reduce the body’s resistance to infection should be immunised against influenza every year. If you feel you come into one of these categories then contact us early in September to arrange your appointment.

The nursing team runs clinics for diabetes, and respiratory clinics for asthma, COPD and spirometry. We also run a travel advice and vaccination clinic. If you have been advised by the surgery submit a review of your asthma or COPD symptoms, please complete our Asthma Review form or COPD Assessment form.

For appointments, please Request an Appointment with a Nurse or Healthcare Assistant.


Please note that if anyone other than the parents brings a child for any immunisation, they must bring with them a letter, signed by the parent, giving consent for the immunisation. If the nurses do not have parental consent, they will be unable to give the immunisation.

Family planning, contraception and emergency contraception

The doctors, nurse practitioners and nurses provide a comprehensive family planning clinic, including ‘the pill’, the fitting of coils, caps and the insertion and removal of implants. The ‘morning after pill’ is also available. It may be effective up to three days later. However, in all cases the sooner the better, please come in to the practice or contact us for advice.

If you have been advised by the surgery to submit a review of your contraceptive pill, please complete our Contraceptive Pill Review form.

Minor surgery

Minor surgery is carried out by all of the doctors, thus saving you the time and inconvenience of going to hospital.

Minor injury

We are fully equipped to deal with minor injuries.

Antenatal clinics

These are run every Thursday by the community midwife.

Pre-conceptual care (planning a healthy pregnancy)

If you are planning to start a family, our midwife holds pre-conception clinics to ensure that your physical health is at it’s best. You will receive practical advice on diet, stopping contraception, rubella, breast feeding, folic acid supplement and be able to discuss any anxieties that you have about pregnancy and labour.

Diabetic clinic

This is run by Mrs Angela Mills and the nursing team. The dietician is available by appointment to give dietary advice. All diabetic patients are seen, by invitation, twice a year to be screened for complications and to have their control checked.

INR (Warfarin) clinics

We run a number of clinics for patients to have their anti-coagulation treatment reviewed.


We have an NHS physiotherapist working at Upwell Health Centre. Access to this service is through the doctor or nurse practitioner.

Travel clinic

Advice and vaccinations are given by the practice Nurses. Please do not ask any of the receptionists for advice regarding travel vaccines as they are not medically trained.

Please complete our Travel Risk Assessment form and the nurses will get back to you with advice.

Please note that currently we do not give complex travel vaccinations. If you are going away to more than one country, you will need to contact a local travel vaccination clinic provider.

You may need travel vaccines or if diseases such as malaria are a risk, you may need to start protecting yourself well in advance.

Prepare a kit of travel health essentials, including sunscreen, painkillers, antiseptic, insect repellent and anti-diarrhoea pills. These will be useful wherever you’re going. Sexual health experts advise taking condoms with you to avoid the risk of buying fake brands, which may be unsafe, when you get there.

Other services

We continue to bring in services to ensure that they are available and provided locally. As such we have:

  • Mrs Jane Howlett SRCh D.Pod.M providing private chiropody treatment, please ask reception for details.
  • A registered osteopath working here half a day a week. If you would like to see him, please telephone 01366 383840. Unfortunately, his services are not available on the NHS.
  • On the second Monday of each month, West Norfolk Hearing Support Service hold a drop-in clinic for hearing aid repairs, replacement of batteries etc. from 13:00-15:00.
  • On the first Wednesday of each month, West Norfolk Carers hold a clinic from 14:00-16:00 to provide advice and support to anyone who is a carer.

Dental surgery

Dental surgeon, Dr David Rattray BMed Sci (Hons) BDS Newcastle MFGDP (UK) RCS Eng provides a comprehensive range of dental care, and is located within Upwell Health Centre. The dental surgery is a separate practice and all enquiries and requests for appointments should be made by contacting them directly on 01945 772121.